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PLEASE, READ THIS BEFORE PLACING YOUR ORDER**

FedEx shipping process is out of our control.

We will do everything in our hands to assist you with any issues with your shipping process.

We will not issue refunds on delayed or missing packages.

Delivery Speed:

Standard shipping times may be delayed by the shipping Carrier UPS/FEDEX/USPS. While the shipping carrier will make every effort to deliver within the specific shipping times, Backdrops Banners, and the shipping carriers cannot guarantee delivery dates.

Both Backdrops Banners, and Shipping carriers will not issue refunds on delayed or missing packages from Shipping Carrier.

Here are the Shipping Carrier's holidays:

Please note that on these days you’ll need to add additional days to your estimated production turnaround times.

New Year’s Day: Saturday, Jan. 1

Martin Luther King Jr. Day: 1/17

Presidents Day: 2/21

Good Friday to Easter: 4/16

Memorial Day: 5/27 - 5/31

Juneteenth National Independence Day: 6/20

(observed because June 19, the date of the newest federal holiday, falls on a Sunday)

Independence Day: 7/4

Labor Day: 9/2 - 9/6

Columbus Day: 10/10

Veterans Day: 11/11

Thanksgiving: 11/24

Christmas: 12/24 - 12/25 (observed because Dec. 25 falls on a Sunday)